30-Day Money-Back Guarantee

We stand behind Splashio™ 100%.

If you're not completely satisfied with your purchase, you can request a refund within 30 days of delivery.

Eligibility for Refunds

To be eligible for a refund:

• Your request must be made within 30 days of receiving your order
• The item must be unused or in acceptable condition
• Proof of purchase (order number or email) is required

Damaged or Defective Items

If your item arrives damaged or not working properly, contact us within 48 hours of delivery.

We will send a replacement or issue a full refund — completely free.

Non-Refundable Situations

Refunds may not be issued in the following cases:

• Incorrect shipping address provided by the customer
• Normal shipping delays outside our control
• Used or heavily damaged products not due to defects

How to Request a Refund

To start a refund, simply contact us with your order details.

Our support team will guide you through the process quickly.

Refund Processing Time

Once your refund is approved, it will be processed within 5–10 business days back to your original payment method.